Privacy Policy
DESMI A/S ("DESMI") understands that your privacy is important to you, and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website and want you to be confident that any personal information collected will to be used in accordance with this privacy policy.
You should read the privacy policy before you hand over your personal data to DESMI.
1. Data controller and contact information
The data controller for the processing of personal data is formally the company in DESMI A/S, which you communicate with when you apply for a job, visit our websites, or our physical locations or similarly.
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Name |
CVR-no. |
Contact |
|
DESMI A/S |
34086796 |
|
|
DESMI Pumping Technology A/S |
19351211 |
|
|
DESMI Ro-Clean A/S |
69042910 |
|
|
DESMI Danmark A/S |
29798362 |
|
|
DESMI Pumping Technology (Suzhou) Co. Ltd., |
91320594773759588N |
|
|
DESMI Pumping Technology (Xuancheng) Co. Ltd., |
91341800584592539C |
|
|
DESMI S.A.R.L. |
790 593 347 |
|
|
DESMI GmbH |
HBR 19774 HL |
|
|
DESMI India Private Limited |
U29120TG2021FTC148226 |
|
|
DESMI B.V. |
30136335 |
|
|
DESMI Norge AS |
984 837 674 |
|
|
DESMI Sp. Z o.o. |
KRS 709142 |
|
|
DESMI Singapore Pte. Ltd. |
201109496M |
|
|
DESMI Sverige AB |
559361-4356 |
|
|
DESMI Africa Tanzania Ltd. |
132640 |
|
|
DESMI Flow Technology West Africa Limited |
1900087 |
|
|
DESMI Inc. |
36-3789334 |
|
|
DESMI Ltd. |
01389329 |
|
|
Nordan Marine A/S |
33583052 |
If you are unsure who the data controller for the processing of your personal data is, you are welcome to contact us.
DESMI A/S
Address: Tagholm 1, 9400 Nørresundby
CVR-no.: 34 08 67 96
E-mail: desmi@desmi.com
Phone number: + 45 96 32 81 11
2. If you visit our websites
2.1 Cookies
Types of personal data
DESMI uses cookies on our websites and in this connection processes your personal data. DESMI may collect the following personal data about you, when you visit our websites:
- Online identifiers such as IP address, user ID, and consent ID.
- Information about your device, such as MAC address, operating system, browser, and browser history
- Information about your use of our websites, including click-behaviour and date and time of your interactions
We use cookies to collect the above-mentioned personal data. You can read more about our use of cookies in our cookie banner. You can access our cookie banner by clicking on the small cookie icon in the bottom left corner of our websites.
The purposes of the process
Your personal data may be processed for the following purposes:
- To make the website and its functions available to you
- Marketing of our brands, products and solutions
- Product and service development
- Statistics and analysis
Legal basis for processing
DESMI processes your personal data on the following legal basis:
- Legitimate interests: We base the processing of your personal data in connection with the use of necessary cookies on our legitimate interests in ensuring that the website functions as it should, including that the website is secure (Article 6(1)(f) of the General Data Protection Regulation).
- Consent: We base the processing of your personal data for marketing, statistics and analysis, as well as to improve and develop our products and services on your consent (Article 6(1)(a) of the General Data Protection Regulation). When you visit our websites, we ask for your informed consent to place cookies that are not necessary cookies according to the cookie rules. You have the right to withdraw your consent at any time. You can withdraw your consent by clicking on the small cookie icon in the bottom left corner of our websites.
Retention period
Cookies are deleted in accordance with our cookie banner, which is shown on the frontpage, when you visit our websites for the first time. Here, you can also read about the retention period for the individual provider of cookies. You can access the cookie banner by clicking on the small cookie icon in the bottom left corner of our websites.
Personal data collected through cookies will be deleted no later than two years after the date of collection.
However, the information may be stored for a longer period in anonymised form.
Categories of recipients
We can share your personal data with following categories of recipients:
- Data processors that provide cookies to support the operation and functionality of our website, including the cookie banner.
- Data processors that provide cookies and IT systems for marketing purposes and/or statistical purposes, including for analytics.
- Third parties, if you have accepted third party cookies. You can see which third parties in our cookie banner.
You can find the list of cookies, including third parties, in our cookie banner.
Recipients who are data processors process your personal data on behalf of DESMI and solely in accordance with documented instructions issued by DESMI. Data processors only have access to the information necessary to perform their specific, limited tasks.
2.2 If you use the contact form on our websites, contact customer service or otherwise communicate with us
Types of personal data
When using the contact forms, contact customer service or otherwise communicate with DESMI, DESMI collects and processes your personal data. DESMI collects, processes, and stores the following types of your personal data:
- Name, e-mail address, phone number
- What your inquiry is about
- Date of your inquiry
- Other information you provide in connection with your inquiry.
- We encourage you not to provide sensitive personal data to us.
The objectives of the process
Your personal data will be processed for the following purposes:
- Handling of your inquiry
- Communication with you
- Statistics and analysis, for the purpose of developing our products and services
- Documentation of our handling of your inquiry, e.g., in the event of a dispute
Legal basis for processing
DESMI processes your personal data on the following legal bases. The basis depends on the nature of your inquiry.
- Legitimate interests: We may process your personal data on the basis of our legitimate interests in handling your inquiry, communicating with you, and developing our products and services (Article 6(1)(f) of the General Data Protection Regulation). In the event of a dispute, we may process your personal data based on our legitimate interest in defending or exercising legal claims.
- Contractual obligations: If your inquiry concerns a (potential) formation of contract, we process your data to implement measures before the formation of contract (Article 6(1)(b) of the General Data Protection Regulation).
Disclosure
We may disclose your personal data to external suppliers who, in agreement with us, make sure to provide the service you order. The disclosure is based on our legitimate interest in being able to provide the service you are requesting (Article 6(1)(f) of the General Data Protection Regulation).
We may also share your personal data with data processors that provide IT systems to support the handling of your inquiry and our communications with you, including, e.g., email service providers and data processors that provide support for statistical purposes, including analytics.
Recipients who are data processors process your personal data on behalf of DESMI and solely in accordance with documented instructions issued by DESMI. Data processors only have access to the information necessary to perform their specific, limited tasks.
Retention period
General inquiries are stored for five years, but the retention period depends on the content of the inquiry.
In the event of any complaints or disputes, we may store your personal data for three years from the date the dispute is resolved.
If you are a customer or an employee of one of our suppliers, commercial (B2B) customers, or other business partners, we refer to the section below.
3. If you sign up for newsletter(s)
Types of personal data
DESMI collects, processes, and stores your personal data for marketing purposes when you sign up for our newsletter(s). DESMI may collect, process, and store the following types of your personal data:
- Name and e-mail address
- Your consent
- Your interests
- Your click-behaviour in relation to published material
The purposes of the processing
Your personal data may be processed for the following purposes:
- Marketing of our brands, products and solutions
- Analytics and statistics for the purpose of developing and improving our services
- Documentation of your consent and of our compliance with applicable marketing legislation, e.g., in the event of a dispute
Legal basis for processing
DESMI processes your personal data on one or more of the following legal bases:
- Consent: DESMI will only use your personal data for direct marketing, including for sending out newsletters, if you have given your prior and explicit consent to this (Article 6(1)(a) of the General Data Protection Regulation).
- Legitimate interests: The processing of your personal data will, in connection with analysis and statistics, be based on our legitimate interests in being able to improve and develop our services (Article 6(1)(f) of the General Data Protection Regulation). In the event of a dispute, we may process your personal data based on our legitimate interest in defending or asserting legal claims.
Retention period
Your personal data will be stored as long as your consent to receive newsletters is active.
You can always withdraw your consent by clicking on the unsubscribe link at the bottom of each email or by contacting us as described below. However, withdrawing your consent does not affect the legality of the processing that preceded the withdrawal.
We will keep documentation of your consent for two years from the date you withdrew your consent to receiving direct marketing material. We have determined the retention period based on our legitimate interest in being able to demonstrate that we have sent direct marketing in compliance with applicable legislation (Article 6(1) (f) of the General Data Protection Regulation).
In the event of any complaints or disputes, we may store your personal data for three years from the date the dispute is resolved.
Categories of recipients
When you sign up for our newsletter(s) we may in connection with administering the newsletters, share your personal data with data processors that provide support for marketing and/or statistical purposes, including analytics.
Our data processors process your personal data on behalf of DESMI and solely in accordance with documented instructions issued by DESMI. Data processors only have access to the information necessary to perform their specific, limited tasks.
4. If you apply for a job
This section sets out the policy for DESMI processing of personal data in relation to recruitment.
Types of personal data
DESMI may collect, process, and store the following personal data:
- Personal data which you have disclosed in your job application and CV as well as any attachments
- Personal data you disclose during any job interviews
- Information about you, including information regarding your previous jobs, activities, competencies, performance, as well as your general appearance, which is publicly available on the internet, including on social media
- Criminal records, if necessary in relation to the position you have applied for
- References from your previous and/or current employers
- Additional information you will provide in relation to the recruitment process
Purposes of the processing
Your personal data will be processed for the purpose of assessing whether we can offer you a position at DESMI.
Legal basis
DESMI will mainly process your personal data based on the following legal bases:
- Legitimate interests: We may process your personal data based on our legitimate interest in assessing whether we wish to offer you employment, including based on the information you provide in your CV, application, and any attachments, based on relevant information that is publicly available on the internet and social media, results of personality tests, references from referees you have listed in your application, and other information you provide to us in connection with the recruitment process. The processing may also be necessary for our legitimate interest in defending or asserting legal claims (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
If you are offered a position with DESMI, your application and additional relevant personal data obtained during the recruitment procedure will be stored in your employee file.
If you are not offered a position, we will store your application and any additional personal data obtained during the recruitment procedure for a period of 6 months following our rejection, unless you have provided your consent to the storage hereof for a longer period.
If we have collected your criminal records, we will delete them immediately after we have received and reviewed them.
Categories of recipients
When you apply for a job with us, we may, in connection with the handling of your application, share your information with data processors who provide IT systems to support the administration of recruitment processes, including, e.g., HR systems, as well as communication services, including, e.g., an email service provider.
Our data processors process your personal data on behalf of DESMI and solely in accordance with documented instructions issued by DESMI. Data processors only have access to the information necessary to perform their specific, limited tasks.
5. If you are a supplier, commercial (B2B) customer, collaborator etc.
This section contains the policy for DESMI's processing of personal data of sole proprietorship owners or contacts of suppliers, commercial customers and other collaborators working with DESMI.
Collection of personal data
DESMI may collect, process, and store your personal data in the following cases:
- When your sole proprietorship or the company you work at enters into an agreement with DESMI
- When, in connection with your work, you have shown an interest in DESMI's products and services, e.g., by providing DESMI with your business card
- When collaborating and communicating with DESMI
Types of personal data
DESMI may collect, process, and store the following types of personal data about you:
- Name, e-mail address, phone number, and corresponding contact information
- Individual information, e.g., preferred languages
- Organisational information such as the name and address of the company, job title, employment area, primarily place and country of work
- Contractual information such as orders, invoices, contracts, and other agreements between your company (or your employer) and DESMI that may contain e.g., your contact information
We may receive such information directly from you (primarily through e-mails and other correspondence with you) or from a third party such as your employer.
The purposes of the processing
Your personal data may be processed for the following purposes:
- General planning, fulfilment, and the management of collaborations, including contracts
- Administration such as the processing of payments, rating evaluations, accounting, auditing, as well as providing support
- Newsletters and other marketing communication
- Conducting inquiries from you
- Communication with you
- Product and service development
- Statistics and analysis
- Compliance with applicable laws and regulations, e.g., fulfilment of our obligations to prevent illegal activities
- Managing conflicts
Legal basis for processing
DESMI primarily processes your personal data on one or more of the following legal bases:
- Contractual obligations: In certain cases, the processing of your personal data is necessary to fulfil a contract (Article 6(1)(b) of the General Data Protection Regulation). This is the case when we process your information for the purpose of fulfilling an agreement with your sole proprietorship.
- Legitimate interests: We may process your personal data on the basis of our legitimate interests in, for example, managing day-to-day operations in accordance with legitimate and fair business practices, including planning, execution and management of the cooperation or our legitimate interest in, for example, performing statistics, analyses, marketing activities (where consent is not required), provide support and as well as improvement and development of our products and services. The processing may also be necessary for our legitimate interest in preventing fraud or establishing, defending, or asserting legal claims (Article 6(1)(f) of the General Data Protection Regulation).
- Legal obligation: The processing of your personal data will in some cases be necessary for compliance with legal obligations, such as our obligation to prevent illegal activities (Article 6(1)(c) of the General Data Protection Regulation).
Retention period
Personal data in connection with business collaborations is generally stored for up to three years after the agreement or collaboration ends, unless there are special considerations that justify a longer retention period.
In the event of any complaints or disputes, we may store your personal data for three years from the time the dispute has been concluded.
Information relating to accounting records is stored for five years from the end of the financial year to which the information relates. We store information that forms part of accounting records on the basis of our legal obligation under the Danish Bookkeeping Act (Article 6(1)(c) of the General Data Protection Regulation).
However, the information can be stored for a longer period in anonymised form.
Categories of recipients
We can share your personal data with following categories of recipients:
- Data processors that provide IT systems to support the administration of contractual and collaborative relationships, as well as communication, including, e.g., an email service provider.
- Data processors that provide support for statistics and/or analysis, as well as marketing.
Our data processors process your personal data on behalf of DESMI and solely in accordance with documented instructions issued by DESMI. Data processors only have access to the information necessary to perform their specific, limited tasks.
If you are a commercial (B2B) customer, we may also disclose your contact details to suppliers and shipping companies in order to deliver your order.
5.1 When you visit our office facilities and other buildings
Types of personal data
When you visit our office facilities and other buildings, DESMI may process your personal data when you use our check-in screens.
DESMI may collect, process, and store the following types of personal data about you:
- Information from check-in screens, including your name, phone number, and email address
The purposes of the processing
Your personal data will be processed for the following purposes:
- To give you access to our office facilities and other buildings
- To manage your visit with us
Legal basis for processing
DESMI processes your personal data on the following legal basis:
- Legitimate interests: We base the processing of your personal data on our legitimate interests in being able to give you access to our office facilities and other buildings, as well as managing your visit with us (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
Your personal data will be stored for 30 days, unless we need to store the data longer for the purpose of solving a specific case. However, the information can be stored for a longer period in anonymised form.
Categories of recipients
We can share your personal data with data processors that provide IT systems to support and operate our check-in systems on our premises.
Our data processors process your personal data on behalf of DESMI and solely in accordance with documented instructions issued by DESMI. Data processors only have access to the information necessary to perform their specific, limited tasks.
6. If you visit our social media profiles
This section contains the policy for DESMI’s processing of personal data collected through DESMI’s profiles or social media pages.
DESMI has profiles or pages on the following social media platforms:
- Facebook (Meta Platforms Ireland Ltd.)
- Facebook’s privacy policy is available here - YouTube (Google Ireland Ltd.)
- Google’s privacy policy is available here - LinkedIn Ireland Unlimited Company
- LinkedIn’s privacy policy is available here
- Instagram (Meta Platforms Ireland Ltd.)
- Instagram’s privacy policy is available here
For LinkedIn, Facebook and Instagram, DESMI together with the social media providers are joint data controllers for the processing of personal data collected in connection with your interactions with the profiles, including the profiles' postings.
DESMI and the providers of LinkedIn, Instagram and Facebook have entered into an agreement on the allocation of the data protection tasks. According to these agreements, DESMI and social media providers are each responsible for the tasks associated with the processing we each undertake. However, it has been agreed between DESMI and the provider of Facebook and Instagram that the provider is responsible for enabling you to exercise your rights as described in the 'Your rights' section below in relation to the use of Facebook and Instagram, and that it is DESMI that is responsible for providing you with the information described below. In addition, it is agreed between DESMI and LinkedIn that LinkedIn is responsible for responding to requests from you regarding the rights described in the 'Your Rights' section below.
DESMI also uses the provider of YouTube as a data processor in connection with these entities' use of YouTube and in this connection also shares certain information about your interactions, interests, etc. with YouTube. This sharing takes place on the basis of our and Google’s legitimate interest in optimising marketing and the service, including our videos, on YouTube (Article 6(1)(f) of the General Data Protection Regulation).
Collection of personal data
When you visit or interact with our social media profiles, DESMI and the social media provider may collect, process, and store the following types of personal data about you:
- Information available on your profile, including your name, gender, civil status, workplace, interests, image, and your city
- Whether you “like” or have applied other reactions to our profile
- Comments you leave on our posts
- That you have visited our profile
- Your IP address
The purposes of the processing
DESMI processes your personal data for the following purposes:
- Improving our products and services, including our social media profiles and pages
- Statistics and analysis
- To be able to communicate with you if you comment on a post, make a review, or send us a message
- Marketing in general
Social media providers process your personal data for the following purposes:
- Improving their ad system
- To provide DESMI with statistics which the social media providers produce based on your visit to our profiles and pages
- Advertising and customising the activities on the page.
Legal basis for processing
The processing of your personal data is based on the following legal basis:
- Legitimate interests: DESMI bases the processing of your personal data on our legitimate interests in being able to communicate with and market us to you on our social media profiles, as well as our legitimate interest in improving our products and services (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
We keep your enquiries, which are not publicly posted, for up to three years. However, the information can be stored for a longer period in anonymised form.
We encourage you to delete comments, likes, and other interactions you have left on our profile yourself if you no longer want them shown on our pages. DESMI does not delete such publicly available interactions.
Please see the privacy policy of each social media provider for information on how long they store your personal data.
Categories of recipients
When you visit our profiles on our social media, we may share your information with data processors that provide marketing services and IT systems to support marketing, including social media providers (see the list above), through which we can market our activities and communicate with you.
Our data processors process your personal data on behalf of DESMI and solely in accordance with documented instructions issued by DESMI. Data processors only have access to the information necessary to perform their specific, limited tasks.
Who do social media providers share your personal data with?
Social media providers may, among other things, share your personal data with the following categories of recipients:
- Other devices in the group of which the social media provider is a part of
- External partners providing analysis and survey services
- Advertisers
- Other individuals visiting our social media profile or page (to the extent that your information is publicly available)
- Researchers and other academics
You can find more information about who the social media providers share your personal data with, in each provider’s privacy policy.
The social media providers may transfer their personal data to recipients outside the EU/EEA in accordance with applicable data protection legislation. You can read more in each provider’s privacy policy.
You can read more about who DESMI shares your personal data with, in the Section Transmission to other data controllers and entrustment to data processors below.
7. Transmission to other controllers
Under each section above, you can read about the categories of recipients with whom we may share your personal data. The below applies in addition to the recipients we have specified for each section above.
In addition to what is described above, your personal data is generally not disclosed to a third party without your consent. However, in certain circumstances and under the law, it may be necessary to disclose your personal data to e.g. the police, lawyers, accountants, courts, other public authorities, potential buyers and group-linked companies.
Changes in the corporate structure
In the context of DESMI's development, the corporate structure may change, e.g., by the total or partial sale of the company. In the case of a partial transfer of assets containing personal data, the processing basis for the related transfer of personal data is, as a rule, Article 6(1)(f) of the General Data Protection Regulation, since DESMI has an interest in transferring parts of its assets and making commercial/structural changes.
Transfers outside the EU/EEA
If your personal data are transferred to data processors or data controllers established in countries outside the EU/EEA that do not have an adequate level of protection, such a transfer will only take place once a transfer basis is secured. In addition, the transfer will be based on the EU Commission's standard contracts (in which you can ask for access) for transfers to third countries. If you have any questions or would like to know more about specific transfers, including the transfer mechanism, you are always welcome to contact us.
8. Your rights
- You have the right to access the personal data we process about you
- You have the right to object to our collection and further processing of your personal data
- You have the right to rectification and deletion of your personal data, however there are certain statutory exceptions, including the Bookkeeping Act
- You have the right to ask us to restrict the processing of your personal data
- In certain circumstances, you may also request to receive a copy of your personal data and to transmit the personal data you have provided to us to another data controller (data portability)
- You can withdraw any consents you may have given at any time. We will then delete your personal data unless we may continue the processing on another basis. You can cancel our newsletter by clicking on the link at the bottom of the newsletter
9. Questions and complaints
If you have any questions to the processing of your personal data, this privacy policy or if you wish to exercise some of your rights, please contact desmi@desmi.com.
If you wish to complain about our processing of your personal data, please contact us. You can also complain to the Danish Data Protection Agency, Carl Jacobsens Vej 35, 2500 Valby, phone number + 45 33 19 32 00, e-mail dt@datatilsynet.dk.